Privacy Policy
Last updated: 25 March 2025
ARCrezo, a French SASU with share capital of €15,000, registered with the Meaux Trade and Companies Register (RCS) under SIREN: 937 766 699, with registered office at 4 Rue Louis Pasteur, 77600 Bussy-Saint-Georges, France, places particular importance on protecting the personal data of its Users. This privacy policy is intended to inform visitors and users of the arcrezo.com website about how their personal data is collected, used and protected.
1. Collection of personal data
When you use the arcrezo.com website, we may collect certain personal information, including:
- Identification information: First name, last name, email address, phone number.
- Browsing data: IP address, device type, browser used, pages visited, time spent on the site.
- Information from contact forms: Any data voluntarily provided by the User when filling in a form on our site.
Data is only collected when the User interacts with our site (filling in a form, subscribing to a newsletter, etc.).
2. Use of personal data
The personal data collected is used for the following purposes:
- Managing contact and information requests.
- Improving the user experience on the site.
- Statistics and analysis to optimize site performance.
- Compliance with legal and regulatory obligations.
We do not sell or rent your personal data to third parties.
3. Data retention period
Personal data is kept for a period consistent with applicable regulations:
- Data collected via contact forms is kept for 3 years from the last exchange with the User.
- Browsing data is kept for 12 months for analytical purposes.
At the end of these periods, the data is deleted or anonymized.
4. Protection of personal data
We implement appropriate technical and organizational measures to ensure the security of the personal data collected:
- Use of secure protocols (HTTPS, SSL).
- Protection against unauthorized access and cyberattacks.
- Storage of data on secure servers.
5. User rights
In accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the French Data Protection Act of 6 January 1978, every User has the following rights:
- Right of access: Obtain a copy of the personal data held by ARCrezo.
- Right to rectification: Request the modification or update of their data.
- Right to erasure: Request the deletion of their personal data under certain conditions.
- Right to object: Object to the use of their data for certain purposes.
- Right to data portability: Retrieve their personal data in a usable format.
The User can exercise these rights by sending an email to [email protected] or by post to the following address:
ARCrezo – 4 Rue Louis Pasteur, 77600 Bussy-Saint-Georges, France.
A response will be provided within a maximum of one month.
6. Cookies and tracking technologies
The arcrezo.com website uses cookies to improve the user experience and analyze site traffic.
6.1. Types of cookies used
- Essential cookies: Necessary for the site to function properly.
- Analytics cookies: Used to collect statistics on site usage.
- Personalization cookies: Allow the site's display to be adapted to the User.
6.2. Cookie management
The User can accept, refuse or configure cookies via their web browser settings.
7. Data recipients
The personal data collected is intended solely for ARCrezo and is not shared with third parties, except in the following cases:
- Legal obligations: If the law requires us to disclose certain data.
- Technical subcontractors: Service providers (web hosting, analytics tools).
We ensure that our partners comply with confidentiality and data protection rules.
8. Data transfer outside the EU
No personal data is transferred outside the European Union.
9. Changes to this privacy policy
ARCrezo reserves the right to modify this privacy policy at any time to comply with legal changes or to improve the transparency of information.
In the event of a change, the update date will be displayed at the top of the document.